{"id":53,"date":"2025-07-14T08:54:05","date_gmt":"2025-07-14T08:54:05","guid":{"rendered":"https:\/\/wordpressthemes.live\/WCG8\/WCM187_wooti\/fashion\/?page_id=53"},"modified":"2025-07-14T08:54:12","modified_gmt":"2025-07-14T08:54:12","slug":"politika-povrata","status":"publish","type":"page","link":"https:\/\/fujcisto.com\/en\/politika-povrata\/","title":{"rendered":"Return policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Buying online is simple, safe and risk-free. If for any reason you are not satisfied with the purchased product, we enable you to return in accordance with the legal rights and our Terms of Business.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">1. Right to unilateral contract termination<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">As a consumer, you have the right, without giving a reason, to unilaterally terminate the contract concluded at a distance within the period of <strong>14 days<\/strong> from the day of product collection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise this right, it is necessary to send us <strong>clear statement of termination<\/strong> via e-mail to: <strong><a>info@fujcisto.com<\/a><\/strong><br>In the statement, state the order number and contact information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">2. Requirements for the right to return<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Return is possible under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>product <strong>not used<\/strong>, damaged or dirty<\/li>\n\n\n\n<li>it returns to <strong>original condition<\/strong> and <strong>packaging<\/strong>, if applicable<\/li>\n\n\n\n<li>The product was purchased through our official website <a class=\"\" href=\"https:\/\/fujcisto.com\/en\/\">www.fujcisto.com<\/a><\/li>\n\n\n\n<li>Return is made at the latest <strong>14 days<\/strong> from the day of sending a notice of termination<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The cost of returning the goods is borne by the buyer, except in the case when the error is ours (damaged, wrong or defective product).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">3. refund<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">After receiving and reviewing the returned product, we will refund the amount paid at the latest <strong>Within 14 days<\/strong> from the day we received the notice of termination.<br>We refund the same means of payment that the order was made, unless expressly agreed otherwise.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">4. Complaints and Replacements<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If it was delivered to you <strong>Damaged, defective or wrong product<\/strong>, please contact us immediately upon receipt of the package.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In that case, you are entitled to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>free product replacement<\/li>\n\n\n\n<li>Repair, if possible<\/li>\n\n\n\n<li>refund<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Send us a photo and description of the problem at: <strong><a>info@fujcisto.com<\/a><\/strong>, so that we can solve the complaint quickly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">5. Products that are not eligible for return<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Return is not possible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>already used cloths, wipes and cleaning products<\/li>\n\n\n\n<li>Custom made products (eg personalized items)<\/li>\n\n\n\n<li>goods that are no longer suitable for resale for hygienic reasons if the packaging is open<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">6. Where and how to return the product?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Return address:<br><strong>Useful web shops d.o.o.<\/strong><br>Bo\u017eidara Ad\u017eije 34, 10000 Zagreb<br>(Croatia for returns and warehouse)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please package the product carefully and send it as <strong>registered shipment<\/strong> or a follow-up package.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">For any additional questions, feel free to contact us via e-mail or contact form on the web. We are here to help you.<\/p>","protected":false},"excerpt":{"rendered":"<p>Kupnja putem interneta kod nas je jednostavna, sigurna i bez rizika. Ako iz bilo kojeg razloga nisi zadovoljan kupljenim proizvodom, omogu\u0107ujemo ti povrat u skladu sa zakonskim pravima i na\u0161im uvjetima poslovanja. 1. Pravo na jednostrani raskid ugovora Kao potro\u0161a\u010d ima\u0161 pravo, bez navo\u0111enja razloga, jednostrano raskinuti ugovor sklopljen na daljinu u roku od 14&#8230;<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fujcisto.com\/en\/wp-json\/wp\/v2\/pages\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fujcisto.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fujcisto.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fujcisto.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/fujcisto.com\/en\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":2,"href":"https:\/\/fujcisto.com\/en\/wp-json\/wp\/v2\/pages\/53\/revisions"}],"predecessor-version":[{"id":1119,"href":"https:\/\/fujcisto.com\/en\/wp-json\/wp\/v2\/pages\/53\/revisions\/1119"}],"wp:attachment":[{"href":"https:\/\/fujcisto.com\/en\/wp-json\/wp\/v2\/media?parent=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}